Skip to content
Wyber

Fácil Locar: a management system for car rental companies

What we built, why, and how.

Industry
car rental
Client
Fácil Locar
Service
Custom management system and customer portal
See all case studies

The starting point

A car rental operation was running on a spreadsheet. A spreadsheet stores data but enforces no rules: whoever is at the counter has to remember everything, and every exception depends on someone's memory. The system was built to guarantee, on its own, what a rental company cannot afford to miss:

  • A car is never booked twice for the same period.
  • A booking is only confirmed once the deposit payment is recorded.
  • A car only leaves and returns with an inspection and photos.
  • Every fee (mileage, fuel, cleaning, late return) is charged by the rule, not by what the person at the counter remembered.

What we built

One system with two entry points: the portal for the rental company's customers and the dashboard for its staff.

  • Customer portal

    A car catalog, a price simulation that needs no account, and step-by-step booking: car and dates, additional driver, protection and review, with acceptance of the terms. Sign-up includes the driver's license and proof of address and goes through review before the customer can book.

  • Staff dashboard

    Customers, fleet and bookings in one place, with an availability calendar. On login, staff see what needs attention: sign-ups to review, bookings awaiting a decision, late returns, open fines and new contacts.

  • From booking to return

    A deposit payment to confirm, a security deposit tracked separately, and partial payments. Pickup and return inspections with a checklist and mandatory photos; differences become fees automatically. Cancellation, no-show and late return follow their own rules.

  • Rules the company adjusts

    Amounts, deadlines and percentages live in Settings and change without a new release. Protection plans, additional drivers and the rideshare-driver mode all go into the same total.

How we built it

Rules before code
Every business rule was written and numbered before it was programmed, with the rental company confirming what makes sense for its operation.
Everything tested
Every rule has an automated test that covers it, and the whole flow is tested the way a person would use it, from sign-up to return.
In phases
The system was delivered in usable phases. Each one closed with tests before the next began, and the rental owner's requests went into the adjustments list right away.

We have not yet published usage numbers or screenshots of this project. They only appear here with the client's authorization.

Facing a similar challenge in your industry?

Tell us the problem. It does not have to be car rental: the method is the same for any industry.

We reply within 1 business day.

Talk to us